The purpose of this study was to understand the dynamics of planning and implementing one workforce development program in an urban area of one southern state. In order to address this broad purpose three research questions were posed. 1. What are the intended outcomes for various stakeholders in the program? 2. What are the actual outcomes for various stakeholders in the program? 3. What is the relationship between the intended and the actual outcomes? The study reanalyzed existing data initially collected as part of an external program review commissioned by the state's workforce development agency. The data set included formal reports, observation notes, field notes, and transcribed interviews. A qualitative analysis of the data provided insights in the relationships between intended outcomes and actual outcomes. These differences can be attributed to stakeholder interests and planning processes. The analysis found that differences exist between what planners intend and what actually happens as programs are implemented. Outcomes are influenced by a variety of factors including federal policy, state policy and the program readiness of participants. This research found that intended outcomes will vary from actual outcomes; that the program delivery system impacts stakeholder outcomes; and that collaboration presents a variety of challenges.