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Abstract

Performance appraisal is a crucial element in employee development. The role of organizational citizenship behaviors (OCBs) on performance evaluations was investigated using liking and perceived competence as mediators. In a 2x2x2 design, the relationship between race of the ratee (Black/White), task performance (high/low), and OCBs (high/low) was explored. Of specific interest was whether the race of the ratee moderated the relationship between extra-role behaviors and task performance on liking and perceptions of competence. The influences of psychological mechanisms related to stereotyping (specifically, liking and perceptions of competence) were examined as mediators of the OCB-outcome relationship. Results indicated that liking completely mediated the OCB-performance outcome relationship and partially mediated that task performance-performance outcome relationship. Perceived competence partially mediated both the OCB and task performance-performance outcome relationships. Race of the ratee was not related to any of the study variables. Results are discussed in terms of their theoretical and practical implications.

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