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Abstract
Researchers have demonstrated that several approaches, including feedback, self-generated feedback, and reinforcement-based programs, are effective approaches to change residential and day program direct-care staff (DCS) behavior. However, there is minimal information pertaining to the maintenance of these approaches. In the current study, the researcher evaluated the maintenance of an in-service training combined with a performance feedback (vocal and written) intervention related to increasing appropriate staff-client interactions. Researchers trained DCS in two targeted activities; lunchtime and PM small group time. The researcher then reduced the frequency of feedback to either following every third or sixth observation. An alternating treatments design was used to evaluate the effects of each feedback frequency of the maintenance of staffs appropriate interactions with clients across time periods. Results from this experiment did demonstrate that session performance feedback improved behavior. However, those improvements began to diminish with the thinning of feedback and there was no systematic difference in performance across feedback frequencies.